FREE SHIPPING ON ORDERS OVER $35

Customer Service is our Specialty


Shipping & Delivery


Your order will be shipped within three days after you place your order.  We suggest using USPS Priority Mail for the least expensive and fastest choice for delivery of your shipment. USPS will deliver your shipment via Priority Mail within three business days. USPS also delivers on Saturday, which UPS Ground and FedEx Ground will not for standard ground deliver service.



Privacy & Security


We DO NOT share any of your information provided to us. We respect your privacy and appreciate your business. 



Returns & Replacements


We want you as a return customer, which is how we have stayed in business since 1980, so we want you to be happy. We guarantee our products.   If you are not happy with your color choice with our blush or eye shadows please let us know so we can get you the correct color. We also guarantee our brushes and accessories, so if they do not work for you please let us know. If you are not satisfied please contact us or call us so we can make it right for you. We will either replace the item or refund your cost of the item. Please note shipping fees are not refundable. It is this simple.

CONTACT US:  products@warmearthcosmetics.com for any problems and we will do our best.


Ordering


You can place your order online here on our website, or call in your order to us over the phone if you want at 530-895-0455. If we cannot pick up our phone please leave us your number and we will call you back. 



Payment, Pricing & Promotions


Occasionally we have various promotions, like getting a free #51 Powder Brush with any purchase of a blush color or a free #62 Flocked Foam Applicator with any eye shadow color purchase. We also have some Sale, Clearance, & Discontinued Items listed at substantial discounts where we offer various items with minor cosmetic defects (like where our company logo did not print correctly) or the item has a very small pencil point size dent in the handle for sale. 



Viewing Orders


We are working on this currently so you can track and view your order history with us...... 



Updating Account Information


You account information will be updated automatically once you create a customer account with us. This will help us offer you special prices and notify you when we are running various specials meant to save you money.